InsureShield® Shipping Protection

Affordable, full-value package protection.

InsureShield® Shipping Protection

About InsureShield® Shipping Protection*





InsureShield® Shipping Protection provides worry-free shipping by providing financial protection in the event of loss, damage, and porch piracy. We offer this form of protection in partnership with UPS Capital® Insurance Agency, Inc.

When you ship with a PostNet your packages get the InsureShield® ring of protection

Automatic Protection

UPS®, FedEx®, and DHL® shipments are automatically protected for up to $300.

Comprehensive Protection

You may select protection in excess of $300 by paying an additional

fee. The protection includes UPS®, FedEx®, and DHL® shipments. If additional protection is selected and paid for, you may be eligible for reimbursement up to the value of your parcel, plus freight, for porch-pirated theft, loss, and damage.

Domestic and International Protection

InsureShield® protects both domestic and international shipments with US origins.

Hassle-Free Claims

The PostNet location you use to ship your package will assist with the UPS Capital claims process.

Optional Additional Protection

Easily add on additional shipping protection when you ship valuable items.

InsureShield® Shipping Protection provides you with superior protection compared to the standard carrier liability.

  • Unlike carrier liability, InsureShield® protection gives shippers comprehensive financial protection in the event of shipping loss, damage, or porch-pirated theft.
  • With InsureShield® shipping protection, shippers do not have to prove the transportation carrier was at fault for the loss.
  • Claims are typically paid in a matter of days, not weeks.

InsureShield® Shipping Protection Benefits at a Glance


InsureShield Shipping Protection


  • Are there any restricted items that you will not protect?

    Yes. The following are exclusions that are not covered under InsureShield® Shipping Protection. This list does not include all prohibited and restricted items.

    • Accounts receivable
    • Bullion
    • Cash, currency, money, coins, credit cards, deeds, notes, securities, bills, and evidence of debt
    • Contraband
    • Corpses or body parts
    • Documentation of personal information
    • Explosive agents
    • Fire-starting devices or aids
    • Fireworks
    • Fish meal
    • Human remains
    • Human tissues or organs
    • Illicit goods
    • Live plants, animals, and insects
    • Nuclear fuel and substances
    • Stamps

    Additionally, if you are shipping jewelry or artwork, it must be inspected or packaged by PostNet.

  • What is the value limit of items InsureShield will protect?

    PostNet provides automatic protection of up to $300 for shipments sent through UPS®, FedEx®, and DHL®. For an additional cost, InsureShield® Shipping Protection will cover items valued up to $30,000 – additional fees apply.

  • How do I initiate a claim on a lost or damaged shipment?

    Contact the PostNet you shipped the item with and we will initiate the claims process with you.

*All PostNet locations are independently owned and operated. Services may vary.

Insurance coverage is offered through UPS Capital Insurance Agency, Inc., a licensed insurance producer. If you elect protection for your shipment, it will be insured under a policy of insurance (the “Policy”), but you are not insured under the Policy. In the event of a loss covered under such Policy, any resulting claim payment will be directed to you as a loss payee. All insurance-related information is provided by UPS Capital and does not in any way alter or amend the terms, conditions, or exclusions of the Policy. Insurance coverage is not available in all jurisdictions or on all shipments. Learn more here.

Learn more about PostNet's other services.

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